My only issue was the cost. I would have preferred a phone call prior to work being done to let me know the cost. It was extremely expensive and alot more than I was quoted.
Very happy.. Rob was very helpful getting all the numbers to line up. We will certainly shop there again. I love my low mileage GMC Yukon
Good selection of vehicles new and used
Matt and Arron were great to work with. I felt no pressure and completely informed.
It is never easy to decide on the perfect car. Ryan made it easy with showing me, options in my budget. Paul helped me with crunching numbers and Eric made signing everything a breeze. I will be back next time I need a vehicle
Service was easy to schedule and finished quickly. Staff was friendly and helpful. I highly recommend!
They have really nice people that work there! Got my car fixed and I am happy! Thank you!
Very helpful staff! Thank you for helping me out!
Thank you Matt and Erik for being so kind and helpful to me. The first car I had to buy on my own. I surely appreciated all you did for me. Matt you did a super fantastic job of explaining all of the new features on my brand new Envision. You both are the best!
Made the process so easy. Everyone was very polite and helpful and no surprises when I went to pick up my shiny new SUV! Nice!
Great service, made it very easy to buy a new SUV. No surprises, gave me a price and that was it! Looking forward to dealing with them again.
This is the second time I've worked with Ryan on purchasing a vehicle. He was just as helpful and personable this time as he was last time. The rest of the team was helpful and considerate as well. I don't think I'll ever buy a vehicle anywhere else. I'm always thoroughly satisfied with my experiences at Don Johnson in Rice Lake, WI.
Shout out to Alison for getting back to us immediately after we sent an inquiry and helping set up an appointment. Excellent customer service by everyone, especially Ryan who was so easy and knowledgeable to talk with! Very pleasant stress free atmosphere. Loved everything about our experience and would recommend getting a vehicle from Don Johnson Motors. Joe & Andi now owners of an awesome Dodge Caravan (to haul out kayaks!)
Treated with respect an no pressure to buy. Recommend shopping here
I traded in a car and bought a new one recently. Dale Campbell and the whole team in sales and finance were very helpful. They got a car from Cumberland for me to test drive the same day. They answered the many questions I had and were patient since I had not bought a new car in some years. They returned phone calls and didn't leave me hanging. I decided on another car and they searched and got me just what I wanted from a dealership in Minnesota. They were still there after the sale to answer more questions. ...
Very helpful and friendly. Great people to work with! Rob and Aaron were both great. I am enjoying my new 2021 GMC Acadia!
I was less than impressed with the loaner car...it was quite dirty and obviously had not been cleaned inside lately-much less disinfected....ewww. That being said, it was a free loaner, and I didnt have to wait in the waiting room for hours! The staff was very helpful, friendly and knowledgeable-very pleased! One of the employees even walked by and handed me a sucker-lol! I will be back!
Service was excellent
The staff at Don Johnson Motors in Rice WI is top notch! They pay attention to your wants/needs and do everything in their power to get it for you!!
Just traded my favorite vehicle in for my new favorite vehicle and love it! Darren is awesome to deal with and goes after what you ask him too. Aaron gets you through the paper work quickly and effortlessly. I am grateful for their kindness! 5 star all the way!!!
Great experience! Matt was an awesome salesman!
Great friendly service. The service department got me in quick and diagnosed the problems I was having with my vehicle. The vehicle is now running without problems! Thank you to the service department mechanics, Melanie and Stacy for scheduling and getting me in quick!! Much appreciated!!
It was awesome
They all were amazing!!
I had a great experience buying from Don Johnson Rice Lake. Ryan was an excellent salesmen he had answers to all my questions. I would recommend this place to anyone.
Great to work with! Made the experience as stress free as they could!
Just wish paper work was ready to sign when we went to pick up the new car. Too many delays/distractions. We were not interested in additional options that should been mentioned the day before.
Excellent work and customer service!
The staff made the purchase of our 2018 GMC Terrain so easy and comfortable. We are very pleased with our new car and would not hesitate to return to Don Johnson Motors for future vehicle purchases.
Ryan H. made our purchase experience so easy and comfortable. He answered all of our questions and I truly believe him when he says he will be available for any further questions or concerns. We love our 2018 GMC Terrain! Thank you Don Johnson Motors!
Good service. Would have given 5 stars but I was waiting over an hour for an oil change. They did give me a 5 dollar off coupon for waiting.
Positive energy literally flowed from the Don Johnson Dealership in Cumberland WI. Ray was extremely friendly and super positive and funny and just a joy to work with. I can't say enough how great he made the buying experience for me and my daughter. Thank you thank you thank you Ray Nelson for getting me into my amazingly beautiful Ford Edge😁😁😁😁 Definitely coming back in the future!
If I could give more stars, I would!! We just bought our second vehicle from Darren. He is amazing to work with. No pressure AT ALL! Eric in finance was super easy to work with and explained everything in terms we understood. Thank you so much Darren, Eric and Don Johnson Motors of Rice Lake!
Great service ! I would recommend them.
Darren is great to work with! He found us the perfect vehicle and went above and beyond to get us driving it as soon as possible!
Great service just took a long time! All in all very good👍🏼
Great People, Great Experiance!
Amy, ...in the collision center is a ROCK STAR! Additionally, I have purchased multiple vehicles from DJM...and I have referred multiple people who have actually purchased from DJM. The salesman each time is Dale Campbell!! He is a huge asset to DJM!
Staff was very courteous, helpful and answered any questions I had concerning my purchase. The sales associate that worked with me even went out of his way to pick up the one vehicle traded in that was stored for the winter. Overall, a very positive experience.
Wonderful experience over all. I got top dollar for my trade and a good price on my Z71 Colorado! I will definitely be back and highly recommend them.
Eric and Rob were great. Kept it in my price range, didn't try to push any extras. Smooth, quick process from start to finish
Could have gotten response from message's sooner.
Friendly staff that doesn't look down on you. Recall performed as quickly as promised. I'm happy with the result. I love my 2012 Volt with 175,000 miles.
Good and fast reliable service also fair piced
very friendly very honest people. I would go there again!
As always, above and beyond. Dale is just the best! Melanie in service is a rock star and exceeds my expectations every time! Great crew Don. Hang on to them! I never hesitate to recommend your business because of people like Dale and Mel.
Overall great experience, I highly recommend if you are in the market for a vehicle or need yours serviced. Staff was very professional, positive and accommodating throughout the whole experience especially Rob who helped me and my partner trade in our SUV and purchase my new truck. I test drove a 2021 Sierra they had on the lot but there were a few add-ons I knew I wanted in a truck and in a different color. They found one within 500 miles and drove to pick it up the following day then held it until we could make it back to the ...
Great experience even with a toddler in tow! Everyone was very friendly and easy to get along with! Darren was an excellent salesman and Aaron was very knowledgeable and helpful in the financing. Even though I had never been there they made me feel like a friend!
Nice customer service
Bought my first truck from Don Johnson’s and it was a good experience! Matt and Aaron made the buying process as painless and simple as possible! Love the truck and the customer service!
They are always great to work with!
Best car buying experience ever! Sales manager Darren Lucas was honestly the nicest and most genuine car salesman I've ever seen. Will definitely recommend in the future.
What a great experience we had at Don Johnson Motors. Sales rep Darren Lucas was extremely knowledgeable which made it easy for us to decide which vehicle would be best for us. Definitely will do business there again.
Typical car sales
Everyone at Don Johnson Chevrolet has been exceedingly gracious and helpful every time we have needed service. I would especially like to recognize Melanie and Rick, as I have interacted mostly with them.
I would definitely recommend going to don johnson in rice lake for a car they did everything they could to help us find the car we have been looking for and answered all our questions. They were just awesome people to work with.
Recently bought a car here and they had exceptional service. Our salesman Darren was excellent and did a great job making the car buying process easy for us!
Very professional staff nice selection. Service department great
Dale Campbell at Don Johnson Motors has helped my family purchase several vehicles over the last 3+ decades. Dale is always willing to answer any questions and helps with even the smallest details. He helps us get the right vehicle to fit our needs. Thanks Dale!
What an amazing experience! I usually don't like dealing with a dealership but I will definitely be back for future vehicles!! Rob was amazing and everyone was so professional and informative! Thank you so much for the positive experience!
Felt we were in good hands, even from afar! Our transmission went out on a trip to the family cabin. It was a stressful and expensive situation but felt Chris and his team were very honest and sympathetic to our situation. They were able to complete the repair very timely and the vehicle is running great!
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